Ordering from our Collections

The Process

When viewing an item, select the style, your size and the quantity you would like to receive, then click ‘Add to Basket’. You can view your cart and continue to shop. When ready to purchase, click the ‘Check Out’ button. Follow the prompts to check out and you will be directed to the shipping page and will complete the form including shipping address.

Dispatch

We aim to dispatch your order within 24 hours of receiving it. However, in peak shopping periods (such as Christmas, Easter), you may need to allow up to 2 business days for the processing and dispatch of your order.

Shipping

We offer FREE SHIPPING for orders over $150.00AUD

$10.00 AUD Standard Shipping for all Australian Orders  (3-5 Days)

$15.00 AUD Express Shipping for all Australian Orders  (2-3 Days)

Tracking Numbers: Will be issued via email by our customer service team as part of the processing of your order and can be viewed at 

https://auspost.com.au

Responsibility: Once the goods have been accepted for delivery by Australia Post that we cannot be responsible for the delivery.

Exchange & Returns

LisaandCo want your online shopping experience to be completed with ease and comfort.

We want you to love your products and feel beautiful. We understand shopping on-line may pose size difficulties, if you are unhappy with your size we will be happy to change the size or provide a store credit if your size is no longer available. To exchange your size please contact us within 7 days of receiving your item.

LisaandCo will pack your garments with care, however if you receive a faulty garment, you must contact us within 7 days and we can exchange the garment. All Items should be returned in original, unworn condition with tags attached. Please DO NOT return items to us without contacting us first. We will not accept these returns and the items will be returned to Sender. 

Please note: There is no refund or exchange on sale items.

Please contact lisaandcoboutique@gmail.com for any inquiries.

Payment Methods

- Credit / Debit Cards / VISA
- PAYPAL

- Offline Payments

Secure Information: All of our payments are securely processed using industry-grade SSL security. Your credit card number and PayPal login details are secured with them, so we will never see or store your credit card details.

Sale Items

ALL SALE ITEMS ARE FINAL

No exchange, returns or refunds. 

 
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© 2018 CREATED BY JESSICA NICOL